User PolicyDESCRIPTION based on LAW
- Return Policy
- Our Return Policy lasts 30 days.
We do not accept any returns or exchanges after 30 days
since item the day was delivered. - Return/Exchanges
- If the delivered items were damaged or defective,please
let us know within 7 days of receiving.
mail:info@watermaterial.com
We will give a refund except shipping fee as soon as we
receive the item that is unused and in original condition
We cannot accept returns or exchanges based on your
personal preferences.
You will be responsible for paying for your own shipping
costs for returning your item.
Shipping costs are non-refundable.
We cannot approve exchanges or returns, if the item is
used or taken out of the original packaging.
If the item is damaged or stained due to your error, we
cannot approve returns.
Please remind that shipping charges including import taxes
must be paid by you.
We will not refund any shipping charges or import taxes.
Depending on where you live, the item may take for your
exchanged product to reach may vary.
- Shipping Method
- EMS Express Mail Service
EMS will take 7 days for delivery to port of entry in your country.
Please note that certain shipments may require additional
transit time for customs clearance.
Service to some remote areas mayrequire additional delivery
days.
There may be additional taxes and duty fees, and delays as the
package goes through customs.
- Payment Methods
- We accept VISA, MasterCard, JCB . All orders placed via this
website are secure.
This means that your credit card number and all other
sensitive information will be protected by encryption. - Canceled Order
- If the merchandise has already been shipped and a
cancellation is allowed, it will be your responsibility to pay the
complete shipping and handling charges.
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